Privacy Policy
MIA PECULIAR is committed to protecting and respecting your privacy. In this regard, we are providing this Privacy Policy to clarify our procedures regarding the collection, use, security, and disclosure of information obtained through our Services. This policy applies to all web and mobile views of MIA PECULIAR where this Privacy Policy is accessible.
By navigating to the miapeculiar.com website or mobile view, conducting transactions, or registering an account, you signify your agreement to the terms outlined in this Privacy Policy.
The term “our online services” refers to miapeculiar.com, including our pages on third-party social media platforms such as Instagram, Facebook, and TikTok. “Our services” denotes our online offerings.
If you have any inquiries regarding our use of your personal data, require answers to unaddressed questions, or seek more information regarding how we collect, use, and store your personal data, please contact us anytime via email at contact@miapeculiar.com.
WHO IS THE DATA CONTROLLER?
In accordance with data protection law, the data controller is responsible for ensuring the secure retention of your data, providing accurate information about data usage, and upholding your rights regarding your data.
WHAT PERSONAL DATA DO WE COLLECT?
We exclusively collect and process data essential to enable us to provide our services to you. We gather, process, and retain personal information from you and any devices you may use when you navigate to miapeculiar.com, conduct transactions, register an account, participate in promotional activities, or engage with us in any other manner. Additionally, we may collect personal information from you when you physically visit our showroom or attend an event.
The data we collect when you browse or shop at miapeculiar.com includes:
- Information necessary for completing and dispatching your purchase, such as your name, billing address, delivery address, payment details, mobile number, telephone number, and email address.
- Your email address, used to send confirmation of your order, and your telephone number, used for potential order-related issues.
- When you subscribe to receive the MIA PECULIAR Newsletter, we collect your email address.
- Upon registering for an account at miapeculiar.com, we gather your name, email address, password, country, day and month of birth, and additional details regarding your preferred styles and marketing preferences.
- When contacting our Customer Care team, we may collect additional data to assist in resolving inquiries related to your order, delivery, payments, marketing, the website, or other matters.
- We process data about your browsing activity on miapeculiar.com, including the pages you visit and how you interact with them. If you have registered for an account, we collect browsing data regarding your access to dedicated website sections. This enables us to optimize and personalize your interaction with our platform.
- If you are a customer of miapeculiar.com or have granted us consent, we collect and process your personal data for direct marketing purposes.
If you provide us with someone else's data, such as when purchasing a product for a friend or as a gift, we collect and process the necessary personal data to complete the transaction, including the recipient's name, delivery address, and other contact information. In the case of receiving a gift, we process your data solely to fulfill the gift request and our contractual obligations.
WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
Under the law, we are obligated to have a valid reason for processing your personal data, and we cannot collect, store, or use data about you that is not compatible with that reason. We rely on four valid reasons for processing your personal data:
a) Most of the data we collect from you is necessary to enable us to fulfill our contract with you or to enter into a contract with you. For instance, when you make a purchase from miapeculiar.com, you provide us with a billing address and email address so that we can process your payment and send you an order confirmation.
b) In specific circumstances, we will seek your permission or consent to use your personal data. For example, if we want to send you marketing information about items we believe may interest you via email. If you have given consent for us to use your personal data, you have the right to withdraw this consent at any time.
c) We may also have a legitimate interest in using your personal data. This might include ensuring that our website's content is presented to you and your device as effectively as possible or ensuring that our marketing communications are relevant to your interests. If this is our reason for using your data, we must ensure that our interests do not override yours, and you have the right to object to this use of your data.
d) Lastly, we may be required to use your data to fulfill a legal obligation or to protect your interests. For instance, we may exchange information with other specialized organizations for fraud detection and credit risk reduction purposes, and we will retain financial data long-term to meet our statutory obligations.
WHO WILL PROCESS YOUR DATA?
Your personal data will be processed by MIA PECULIAR's internal staff who have received specific training and authorization for this purpose.
Additionally, your personal data will be shared with third parties beyond those we use to provide our services. These third parties have undergone thorough assessments and guarantee compliance with the legislation concerning personal data processing. They have been designated as data processors and conduct their activities accordingly.
The third parties fall into the following categories: banking operators, internet providers, couriers; companies engaged in marketing activities, including social media organizations; companies specializing in market research and data processing; companies providing contact center services; companies offering publishing and distribution services.
Under certain circumstances, we may be obligated to disclose or share your data without your consent, such as when required by law enforcement, the courts, or other legal reasons. Your data may be shared with law enforcement, judicial, and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention of threats to public security, to enable MIA PECULIAR to establish, exercise, or defend a legal right in court, as well as for other reasons related to the protection of the rights and freedoms of others.
HOW LONG DO WE RETAIN YOUR DATA?
We adhere to a defined data retention policy that governs the duration for which we keep your personal data. The specific retention period depends on the purpose for which we process your personal data. After this timeframe, your data will either be permanently deleted or irreversibly anonymized.
Your personal data is retained in accordance with the following criteria:
1. When you make a purchase from miapeculiar.com, we retain billing data until the end of the relevant accounting period, typically seven years from the billing date.
2. For payments, we retain your payment details until the payment is certified and the relevant administrative and accounting formalities concerning your right of withdrawal and payment disputes are completed.
3. When you provide personal data to use the services of miapeculiar.com, such as subscribing to marketing communications, we keep your data for this purpose until the service is terminated or until you cancel your subscription.
4. If you have given consent to receive marketing communications, you can withdraw your consent at any time. We will consider your consent valid for five years from your last interaction with any email we send you.
5. When you contact our Customer Care team, we retain any additional personal data specific to your inquiry for as long as you remain an active customer of miapeculiar.com.
YOUR RIGHTS
You have several rights concerning your personal data:
1. You can request a copy of the data we hold about you, and we will provide it to you free of charge once your identity is confirmed.
2. If you identify inaccuracies in the personal data we hold about you, you can request corrections and ask us to halt its use until corrected.
3. You can withdraw your consent to marketing at any time by contacting our Customer Care team or clicking "unsubscribe" in a marketing email. While you may receive a few additional communications immediately after unsubscribing, we will promptly implement your request.
4. You have the right to object to our processing of your personal data based on our legitimate interest. Please provide reasons for your request, and we will evaluate it and respond accordingly.
5. You can request the deletion of your personal data. Upon receipt and review of your request, we will cease processing promptly and delete your personal data if it is deemed legitimate.
6. You have the right to receive a copy of your data, processed based on your consent or under a contract with you, in a standard format. If feasible, we can directly transfer your data to a third party specified by you.
SECURITY
We take rigorous technical and organizational security measures to safeguard your personal data from illegitimate or fraudulent use. These measures include:
• Data encryption.
• Ensuring the confidentiality, integrity, and availability of your data.
• Resilience of systems and services processing your data.
• Ability to restore data in the event of a data breach.
Furthermore, MIA PECULIAR is committed to testing, verifying, and regularly evaluating the effectiveness of these technical and organizational measures to ensure ongoing improvements in data processing safety.
MODIFICATIONS TO THIS NOTICE
We regularly review our Privacy Policy to align it with changes in our services and evolving privacy regulations. MIA PECULIAR reserves the right to amend this Privacy Policy periodically. It is crucial to ensure that the personal data we possess about you remains accurate and up-to-date.
Should there be any changes to your personal data while you are in our engagement, please inform us promptly.